. Open the Control Panel, and select Uninstall a Program. Select Code42 CrashPlan and choose Uninstall.You may be prompted that another user on the device is signed in. If another user is signed in, it may prevent the Code42 app from uninstalling completely. We recommend coordinating with other users to ensure all users are signed out of their accounts before continuing. If the uninstallation fails, follow Microsoft's instructions to.
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Remove both directories from your device if they exist:. C:ProgramDataCrashPlan. C:UsersAppDataCrashPlan. Depending on your network environment, user profiles can be either.
Open the Finder. Press Command+Shift+G.A dialog box appears: Go to the folder. Paste this text into the dialog box:. Installed for everyone: /Library/Application Support/CrashPlan/Uninstall.app. Installed per user: /Library/Application Support/CrashPlan/Uninstall.app.
Click Go.If you see the error 'The folder can't be found', and continue to the next step. Double-click Uninstall. Follow the prompts to uninstall the Code42 app.
Crashplan Auto Update
Remove both directories from your device if they exist:. /Library/Application Support/CrashPlan. /Library/Application Support/CrashPlan. Download the latest version of the Code42 app. Code42 for Enterprise: See your administrator for guidelines on downloading the Code42 app. CrashPlan for Small Business: Download the Code42 app from App Downloads found in the.
Once the download completes, run the installer:. Windows: Double-click the installer file. Mac: Double-click the DMG file, then double-click Install Code42 CrashPlan. Linux:.
Follow the prompts to complete the installation. Sign in to your existing account. If you performed a complete uninstall, continue to.For additional installation information, see.
After performing a complete uninstall, you must follow the steps to replace your device in order to reconnect it to your existing backup.Select Replace Existing when prompted. This will start the (previously called 'adoption') to retain your existing settings and backup progress.
Cod42 Crashplan
Choose the device with the archive/settings you want to use. Click Continue. You can identify which device to replace by:.
Device name: By default, the device name matches the user name on your device. Date Created On: Date the Code42 app was initially installed on that device.
Because you are not switching computers, select Skip File Transfer as your files are still in place. Skip file transfer messageThis message talks about files being marked as deleted. We are just letting you know anything not where it used to be will be marked as deleted in the archive (we are not deleting any files from your computer).However, if this is the same computer, all of the data should be where it is expected to be.
Even if it's marked as deleted, by default the Code42 app does not remove deleted files from your archive. Select Skip to confirm skipping file transfer. Select Continue to transfer your original settings.The Code42 app resumes normal operation automatically after completing a.